ร่วมงานกับเรา

Customer Service Officer (Import/Export)

 Salary : ตามโครงสร้างบริษัทฯ

 By Department

Customer Service - Freight Forwarding

 By Location

Bangna, Bangkok (HQ)

 By Employment Type

Fulltime

Responsibility

• Handling day to day import / export operation as per company work instruction.
• Collaborating with customers, carriers, suppliers, vendors, and related departments for import-export processes.
• Tracking, tracing, and updating the status of shipments to customer until the job complete.
• Closing job and coordiating with billing team about billing process.
• Taking responsibility for problem-solving, following up on requests and addressing customer issues.
• Ensuring the quality and accuracy of work to meet KPIs.

Requirement

• Bachelor's degree in any field
• Knowledge of import-export process
• At least 1 year of experience as a Customer Service in freight forwarding industry.
• Strong interpersonal skills with the ability to work independently
• Service-minded, with the ability to operate under pressure
• Proficient in Microsoft Office
• Effective communication skills in both spoken and written English and Thai

Benefits

• Group Insurance (AIA)
• Social Security
• Company Uniform
• Provident Fund
• Annual Bonus (based on company performance and policy)
• Annual Salary Adjustment (based on performance evaluation and company criteria)
• Attendance Allowance
• Financial Support (e.g., funeral support)
• Annual Company Party
• Other employee welfare and benefits

Location

• (HQ) 989 AIA East Gateway Building, 15th Floor, Room No. 1502, Debaratna Road, Bangna Nuea, Bangna, Bangkok 10260, Thailand